Terms of Service

Terms of Service

Last updated August 2, 2026

Welcome to Circo. Please read these Terms of Service ("Terms", "Agreement") carefully before downloading, installing, or using the Circo desktop application (the "Application" or "Software") and any associated services, websites, or backend infrastructure (collectively, the "Services") operated by Circo ("Company", "we", "us", or "our").

By downloading, installing, accessing, or using the Software, you agree to be bound by this Agreement. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity. If you do not agree to all of the terms and conditions of this Agreement, you must not download, install, or use the Software.

1. License Grant and Scope

1.1 Limited License

Subject to your strict compliance with this Agreement and payment of any applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and run one (1) compiled binary copy of the Software on a compatible Windows desktop computer that you own or control, solely for your personal or internal business productivity purposes.

1.2 Evaluation and Trial Accounts

We offer different usage tiers to evaluate and use the Software:

• Guest Tier (No Account Required): Limited to five (5) visual search queries per calendar day per device.
• Trial Tier (Registration Required): Limited to fifteen (15) visual search queries per calendar day per device, subject to registering an account.
• Pro Tier (Subscription Required): Unlimited visual search queries, subject to a valid, active paid subscription and automated license activation.

Daily limits reset at 00:00 UTC. The Company reserves the right to modify trial limits, guest limits, or the duration of evaluation periods at any time in its sole discretion.

2. Account Registration and Security

To access the Trial Tier or Pro Tier, you must register for an account by providing a valid email address and other requested information. You agree to:

• Provide accurate, current, and complete account information.
• Maintain the confidentiality of your account credentials and credentials stored locally.
• Notify us immediately of any unauthorized use or suspected security breach of your account.
• Accept sole responsibility for all activities that occur under your account.

3. Subscriptions, Billing, and Cancellation

3.1 Pro Subscription

Access to the Pro Tier requires a recurring subscription of $4.99 per month (or as otherwise specified during checkout). Subscriptions are billed in advance on a recurring monthly cycle.

3.2 Third-Party Payment Processors

All payment processing, billing, invoicing, and subscription renewals are handled securely by our third-party payment processors (e.g., Stripe, Paddle). By subscribing, you agree to comply with the billing terms and conditions of such third-party processors. We do not store or process your credit card numbers on our servers.

3.3 Automatic Renewal

Your Pro subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date. You authorize our payment processor to charge the then-applicable subscription fee plus any relevant taxes to your designated payment method.

3.4 Cancellation

You may cancel your Pro subscription at any time through your account portal or by contacting our payment processor. Upon cancellation, your access to the Pro Tier will continue until the end of your current paid billing period, at which point your account will revert to the Guest or Trial Tier, subject to their respective daily query limits.

3.5 Refunds

All fees paid are non-refundable and non-cancelable, except as required by applicable consumer law or as explicitly set forth in the refund policy of our third-party payment processor.

4. Automatic License Key Activation and Validation

4.1 Automated Validation

The Software uses automated mechanisms to activate and regularly validate your license key. Upon launching the Software and periodically during operation, the Software transmits pseudonymous hardware telemetry to our licensing servers to verify compliance.

4.2 Hardware Fingerprinting

For license validation, trial abuse prevention, and to prevent unauthorized concurrent usage (e.g., using a single subscription across an excessive number of devices), the Software performs hardware fingerprinting by querying the system's Win32 API (Win32_ComputerSystemProduct) to retrieve hardware identifiers (such as the UUID and serial number). You consent to this hardware fingerprinting as a technical condition for accessing the Software's licensing and visual search capabilities.

5. Intellectual Property and Proprietary Rights

5.1 Ownership

The Software, including its source code, design, user interface, assets, documentation, and compiled native binaries—specifically including, but not limited to, the native optical character recognition component circo_win_ocr.exe—is the sole and exclusive property of the Company and its licensors, and is protected by United States and international copyright, trademark, patent, and trade secret laws.

5.2 Native Binaries Protection

You acknowledge that the compiled native executable circo_win_ocr.exe represents a highly proprietary trade secret of the Company. You are granted no ownership rights in the Software, and all rights not expressly granted to you are reserved by the Company.

6. Prohibited Uses and Reverse Engineering Ban

As a strict condition of your license to use the Software, you agree that you will not, and will not permit or assist any third party to:

• Reverse Engineer: Decompile, disassemble, reverse engineer, decrypt, extract, modify, adapt, or attempt to reconstruct or discover the source code, underlying algorithms, file formats, or APIs of the Software or any compiled native binaries (specifically including circo_win_ocr.exe), except to the extent such restriction is expressly prohibited by applicable law.
• Bypass Restrictions: Evade, bypass, disable, or tamper with any digital rights management (DRM), licensing verification systems, query counters, or security measures built into the Software.
• Automated Querying: Utilize bots, scripts, scrapers, or other automated tools to execute visual searches, OCR, or API requests through the Software.
• Redistribute: Rent, lease, sublicense, resell, distribute, host, time-share, or otherwise commercially exploit the Software or make its visual search features available as a service bureau to third parties.
• Harmful Activity: Use the Software to capture, OCR, or transmit any material that is illegal, defamatory, infringing on third-party intellectual property rights, or otherwise harmful.

7. No Warranties ("AS IS" Disclaimer)

7.1 "As Is" Warranty

THE SOFTWARE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.
• ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.
• ANY WARRANTY THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, BE ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF VISUAL SEARCHES, OCR TEXT CONVERSION, OR THIRD-PARTY SEARCH RESULTS RETURNED VIA EXTERNAL APIS (SUCH AS GOOGLE LENS).

YOU ASSUME ALL RISK ASSOCIATED WITH THE INSTALLATION, CONFIGURATION, PERFORMANCE, AND RESULTS OF THE SOFTWARE ON YOUR DESKTOP SYSTEMS.

8. Limitation of Liability

8.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, WORK STOPPAGE, SYSTEM OR HARDWARE FAILURE, OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OR INABILITY TO USE THE SOFTWARE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ADVISEMENT OF THE POSSIBILITY OF SUCH DAMAGE WAS PROVIDED.

8.2 Maximum Liability Cap

IN NO EVENT SHALL THE COMPANY'S AGGREGATE LIABILITY FOR ALL CLAIMS, DAMAGES, LOSSES, OR CAUSES OF ACTION ARISING UNDER OR RELATED TO THIS AGREEMENT, THE SOFTWARE, OR THE SERVICES EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. IF YOU HAVE NOT PAID ANY FEES (E.G., YOU ARE USING THE GUEST OR TRIAL TIER), THE COMPANY'S ENTIRE LIABILITY SHALL BE LIMITED TO TEN UNITED STATES DOLLARS ($10.00).

9. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your breach of this Agreement or violation of applicable laws.
• Your misuse of the Software or the visual search/OCR features.
• Any screen captures or text parsed by your instance of the Software that infringes, misappropriates, or violates the intellectual property, privacy, or proprietary rights of any third party.

10. Third-Party Services and APIs

The Software interacts with third-party visual search engine APIs (including Google Lens) to process image crops and retrieve search results. You acknowledge and agree that:

• Such third-party services are not controlled by the Company.
• We make no representation or warranty regarding the availability, functionality, accuracy, or privacy practices of such third-party APIs.
• Your use of third-party search results is subject to the terms and conditions and privacy policies of those respective third-party providers. Your use of third-party search capabilities is subject to the respective provider's terms (e.g., Google Terms of Service).

11. Termination

11.1 Termination by You

You may terminate this Agreement at any time by uninstalling the Software and deleting all copies in your possession, and cancelling any active Pro subscriptions.

11.2 Termination by Us

The Company may terminate this Agreement immediately without prior notice if:

• You fail to pay subscription fees when due.
• You breach Section 6 (Prohibited Uses and Reverse Engineering Ban) or any other material provision of this Agreement.
• We decide, in our sole discretion, to cease offering or supporting the Software.

11.3 Effect of Termination

Upon termination of this Agreement, the licenses granted herein shall immediately terminate. You must immediately cease all use of the Software and securely delete all copies of the Software and its native binaries from your devices. Sections 5, 6, 7, 8, 9, 11.3, and 12 shall survive any termination of this Agreement.

12. Miscellaneous

12.1 Governing Law

This Agreement and any dispute arising out of or related to it shall be governed by, construed, and enforced in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

12.2 Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in Wilmington, Delaware, before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction.

12.3 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect.

12.4 Entire Agreement

This Agreement constitutes the entire agreement between you and the Company concerning the Software and supersedes all prior or contemporaneous oral or written agreements, proposals, or representations.

12.5 Contact Information

For questions, notices, or legal inquiries regarding these Terms, please contact us at:

Circo Support Team
Email: contact@trycirco.com
Website: https://trycirco.com/legal