Installation
Circo installs for your Windows account. The current package is unsigned, so Windows may show an Unknown publisher or SmartScreen warning. Check the installer checksum before continuing.
Help center
What can we help with?
Search the topics below or email us with your Windows and Circo version.
Updates
Circo checks after launch and every four hours. When an update appears, you choose when to download it and when to restart.
Shortcut conflicts
Open Preferences and record a different primary shortcut. Circo also tries F9, F10, and Ctrl+Shift+S as backup triggers.
Floating pill
Preferences control pill visibility, size, opacity, appearance, and placement. Drag it to one of the on-screen anchor positions.
Multiple monitors
Circo captures the display nearest your cursor and accounts for each display’s scaling. If a display changes during capture, trigger a fresh selection.
History
History stays on the device and keeps up to 50 entries. Open the Control Center to copy an entry or clear everything.
Free trial and Pro
Guests receive a small daily allowance. Signing in starts a 200-search free trial. Pro and paid team plans are designed for unlimited supported searches.
Audio identification
Audio recognition is not active yet. The button stays disabled until the licensed recognition service is connected.
Reporting a problem
Include your Circo version, Windows version, processor type, monitor layout, display scaling, and the steps that caused the issue. Remove private screen content.
No matching help topics. Try a shorter term or contact support.
Still stuck?
Email a short description and the relevant details above. Please do not include passwords, tokens, or private screenshots.
Email supportTypical response topics
Installation, shortcuts, pill placement, display scaling, history, accounts, Pro access, and team evaluation.